Training Programs and ROI

HR Professionals need to know the value training programs are providing to the company. Lynn Johnston, president of the Canadian Society for Training and Development, provides HR Reporter with a talk about the return on investment from training initiatives in the workplace.

click HERE.

Key points to remember:
- training should be measured on four different levels:
1. trainee assessment of the learning
2. testing the trainees
3. application of the skills on the job
4. impact on employee productivity and departmental financial results

Key Terms
This week’s HR terminology includes:

Fixed costs: independent of the number of participants
Needs assessment: identifies gaps between what is and what should be in the organization.
Task analysis: investigates the specific skill(s), knowledge or attitudes and at which point there is a breakdown in use or performance.
Variable costs: dependent on the number of participants